Subscriptions and Plans
- How do I cancel my subscription?
- What can I do as a paid user?
- What can I do as a free user?
- I already have an active subscription. Why am I being asked to purchase additional tokens?
- What is Premium Plus?
- Can I pause my subscription?
Account Information
- How do I change my profile picture?
- Can I transfer my account or tokens to another email?
- I’ve deleted my account. Why do you keep on charging me?
- Please stop sending me unwanted emails. Please unsubscribe me from your Email List
- How can I delete my account with you?
- I can't login to my Candy account, what can I do?
Product Functionalities and Questions
- Can I recover accidentally deleted conversations?
- Can I restore relationship progress or streaks?
- Can I turn off Candy.ai sounds only?
- Is Portuguese translation available?
- How can I make all texts appear in French?
- Can Candy.ai be used in Japanese or French?