- In general, you can request a refund within 24 hours of payment, but only if you have used 20 tokens or fewer. Refunds are not available for technical issues on the user's side. Only card payments are eligible for refunds. For more details and locale-specific policies, look at section 10.4 of our Terms of Service https://candy.ai/terms-of-service
Comments
8 comments
So how do I request a refund under Section 10.4 of the Terms of Service? All requirements for this are met.
I didn't get my money back. I can't refund . I applied for less than an hour and still haven't gotten my money back.
Can i get my money back?
Yesterday I sent you a letter regarding a refund, but you still haven’t responded to me, almost 24 hours have passed.
Yo también tengo el mismo problema espero y me devuelvan el dinero
Reine Abzocke leider und nicht annähernd was ich erwartet habe und bezahlt habe bis April und es geht nur Account kündigen so habe ich meine token verloren und bis April bezahlt nur kann ich nichts mehr machen
Yesterday I paid by credit card for a one-month Premium subscription, the purchase went through but my subscription was not activated.
I hope you can activate my Premium subscription as soon as possible; otherwise, please cancel the purchase and refund my money.
Would be nice if you actually respond to the refund request
Hello so yesterday i purchased a 3 month subscription through UPI payment but still my subscription was not activated. Can you please activate the subscription or refund my money? Thanks
Please sign in to leave a comment.